Operation Manager

Start your next role as an Operation Manager with Yashaswi Academy For Skills in Prahlad Nagar, Ahmedabad. You can earn up to ₹40,000/month.

In the employer’s words

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. More Than 2 Years Experience Compulsory. | Skills Needed : Email | Basic Excel

Pay and perks

Compensation: ₹35,000 – ₹40,000 per month.

Key responsibilities

• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• You will log every interaction and its outcome in the support system.
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails

Requirements

• At least 2 years of relevant experience
• Minimum qualification: Graduate
• Skills: Basic Excel, Email
• Male Only
• Good English
• More Than 2 Years Experience Compulsory.
• Skills Needed: Email
• Basic Excel
• A calm under pressure, patient attitude

Position details

• Job location: Prahlad Nagar, Ahmedabad, Gujarat
• Employment type: Full time
• Openings: 1
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Yashaswi Academy For Skills today.