International Email And Chat Proces...

Join Yasmeen Shoaib Khan (Hire Endeavors) as an International Email And Chat Proces... in Airoli, Mumbai. The pay goes up to ₹30,000/month. There are 30 open positions.

Note from the employer

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. 1 - 2 Years Experience Compulsory. | Type : International, Inbound

Salary

You will be paid ₹25,000 – ₹30,000 per month.

Requirements

• 1 to 2 years of experience in a similar role
• Education: Graduate
• Comfortable with Inbound, International
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: International, Inbound
• You are patient and polite

What you will do

Here is what a typical day looks like:

• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant

Position details

• Job location: Airoli, Mumbai, Maharashtra
• Vacancies: 30
• Shift: Night shift
• Interview timings: 11:00 AM - 4:00 PM | Monday to Friday
• Work type: Office-based
• Job type: Full time

Interested? Apply now on BetterJobs with your resume — Yasmeen Shoaib Khan (Hire Endeavors) reviews applications regularly.