Senior Telecaller

A new Senior Telecaller role is open at Yathirai.Com, Koyambedu, Chennai. There are 5 open positions. You can earn up to ₹35,000/month.

In the employer’s words

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. More Than 2 Years Experience Compulsory. | Marketing | Type : Inbound, Outbound, Domestic, Sales | Languages : Telugu, Tamil, English

What you get

The salary for this role is ₹22,000 – ₹35,000 per month.

Key responsibilities

Here is what a typical day looks like:

• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails

Eligibility

• At least 2 years of relevant experience
• Minimum qualification: Graduate
• Skills: Domestic, English, Inbound, Marketing, Outbound, Sales, Tamil, Telugu
• Female Only
• Good English
• More Than 2 Years Experience Compulsory.
• Marketing
• Type: Inbound, Outbound, Domestic, Sales
• Languages: Telugu, Tamil, English
• Someone polite and calm under pressure

Job details

• Location: Koyambedu, Chennai, Tamil Nadu
• Work mode: Office-based
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 5

Ready to start? Upload your resume and apply to Yathirai.Com today.