Senior Telecalling Officer

Yathirai.Com wants to bring on a Senior Telecalling Officer for its Koyambedu, Chennai team. There are 7 open positions. You can earn up to ₹30,000/month.

In the employer’s words

Job Responsibilities : Make Outbound Calls To Potential And Existing Customers. Explain Products / Services And Answer Customer Inquiries. Generate Leads And Schedule Appointments. Maintain Accurate Records Of Calls And Customer Interactions.Follow Up With Prospects And Customers As Required.Requirementsgood Communication Skills In Language(S). More Than 2 Years Experience Compulsory. | Type : Inbound | Languages : English, Tamil

Skills and qualifications

• 2+ years of experience in a similar role
• Education: Graduate
• Skills: English, Inbound, Tamil
• Female Only
• Good English
• More Than 2 Years Experience Compulsory.
• Type: Inbound
• Languages: English, Tamil
• Someone polite and calm under pressure

Salary

You will be paid ₹22,000 – ₹30,000 per month.

Roles and responsibilities

• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status

Job details

• Job location: Koyambedu, Chennai, Tamil Nadu
• Work mode: Work from office
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 7
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Yathirai.Com reviews applications regularly.