Telecalling Executive

Yathirai.Com wants to bring on a Telecalling Executive for its Koyambedu, Chennai team. 2 candidates will be hired for this role. Salary is up to ₹30,000/month.

In the employer’s words

Yathirai.Com Is Looking For Experienced Female Candidates To Join Our Team As Telecalling Executives. Candidates Should Have A Minimum Of 3 Years Of Experience In Telecalling /Customer Handling Or A Similar Role, With Excellent Communication And Customer Interaction Skills. Fluency In Tamil & English Is Required. C. More Than 2 Years Experience Compulsory. | Type : Sales, Outbound | Marketing | Languages : English, Tamil

Roles and responsibilities

• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• You will log every interaction and its outcome in the support system.
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails

Candidate profile

• At least 2 years of relevant experience
• Education: Graduate
• Skills: English, Marketing, Outbound, Sales, Tamil
• Female Only
• Good English
• More Than 2 Years Experience Compulsory.
• Type: Sales, Outbound
• Marketing
• Languages: English, Tamil
• Someone customer-first and polite

Pay and perks

Compensation: ₹23,000 – ₹30,000 per month.

Job at a glance

• Job location: Koyambedu, Chennai, Tamil Nadu
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office
• Timings: 10.00 AM - 6:00 PM | Monday to Saturday
• Vacancies: 2
• Employment type: Full time

Interested? Apply now on BetterJobs with your resume — Yathirai.Com reviews applications regularly.