Telecaller

A new Telecaller role is open at Yellow And Green, SS Colony, Madurai. Salary is up to ₹12,000/month. No experience? You can still apply.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

What you get

You will be paid ₹10,000 – ₹12,000 per month.

Day-to-day work

• Escalate complex cases to the right team within the SLA
• You will follow call scripts and update customers on ticket status.
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets

Who can apply

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Skills: Active listening, Hindi and English, Typing speed, CRM tools
• Basic English
• Freshers can apply

Quick facts

• Location: SS Colony, Madurai, Tamil Nadu
• Openings: 1
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based

Click Apply to send your profile to Yellow And Green. It takes less than a minute.