Telecaller

Join Yellow Stone Infra as a Telecaller in Dwaraka Nagar, Visakhapatnam. The pay goes up to ₹15,000/month. No experience? You can still apply.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Compensation

You will be paid ₹10,000 – ₹15,000 per month.

Key responsibilities

Your main tasks will be to:

• Escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant.
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy.

Eligibility

• Open to freshers
• 12th Pass or equivalent
• Comfortable with Verbal communication, CRM tools, Complaint handling, Typing speed
• Basic English
• Freshers can apply
• Someone calm under pressure and patient

Quick facts

• Work location: Dwaraka Nagar, Visakhapatnam, Andhra Pradesh
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Work mode: Work from office
• Openings: 1

Interested? Apply now on BetterJobs with your resume — Yellow Stone Infra reviews applications regularly.