Fundrasing Agent Ngo

Yellow Umbrella Services - Best ISO Certified Company to work is looking for a Fundrasing Agent Ngo to join its team in Vikhroli West, Mumbai. Salary is up to ₹25,000/month. 5 candidates will be hired for this role.

In the employer’s words

Make Outbound Calls To Potential Donors, Explain The Ngos Cause And Fundraising Campaigns, And Encourage Donations.Build Trust With Donors, Follow Up With Interested Supporters, And Achieve Assigned Fundraising Targets. 1 - 2 Years Experience Compulsory. | Type : Outbound, Inbound, Sales | Marketing | Languages : Marathi, Hindi, English

Day-to-day work

Your main tasks will be to:

• Follow call scripts and update customers on ticket status
• You will identify upsell opportunities where relevant.
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system

Candidate profile

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Skills: English, Hindi, Inbound, Marathi, Marketing, Outbound, Sales
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Inbound, Sales
• Marketing
• Languages: Marathi, Hindi, English
• You are patient and customer-first

Pay and perks

The salary for this role is ₹16,000 – ₹25,000 per month.

Position details

• Location: Vikhroli West, Mumbai, Maharashtra
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 10:00 AM - 6:30 PM | Monday to Saturday
• Vacancies: 5
• Work type: Work from office
• Job type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Yellow Umbrella Services - Best ISO Certified Company to work.