Telecalling Executive

Join Yellow Umbrella Services - Best ISO Certified Company to work as a Telecalling Executive in Govindpuri, Delhi. The pay goes up to ₹20,000/month. There are 10 open positions.

In the employer’s words

Calling Existing Or Potential Customers Explaining Products Or Services Clearly Answering Customer Questions Generating Leads Or Sales Maintaining Customer Records Following Up With Clients Handling Complaints Politely Achieving Daily Or Monthly Targets. Type : Outbound, Inbound, Sales | Languages : Hindi, English

Day-to-day work

• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system

Salary and benefits

You will be paid ₹16,000 – ₹20,000 per month.

Candidate profile

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Comfortable with English, Hindi, Inbound, Outbound, Sales
• Basic English
• Freshers can apply
• Type: Outbound, Inbound, Sales
• Languages: Hindi, English
• Someone polite and calm under pressure

Job at a glance

• Work location: Govindpuri, Delhi, Delhi
• Vacancies: 10
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 10:00 AM - 6:30 PM | Monday to Saturday
• Work mode: On-site
• Employment type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Yellow Umbrella Services - Best ISO Certified Company to work.