Telecaller

Start your next role as a Telecaller with Yenamala consulting services in Guntur, Visakhapatnam. The pay goes up to ₹15,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Salary

The salary for this role is ₹10,000 – ₹15,000 per month.

What you will do

• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant

Requirements

• Open to freshers
• Minimum qualification: 12th Pass
• Skills: CRM tools, Hindi and English, Active listening, Complaint handling
• Basic English
• Freshers can apply
• A calm under pressure, patient attitude

Job details

• Location: Guntur, Visakhapatnam, Andhra Pradesh
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Work mode: Work from office
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 1

Interested? Apply now on BetterJobs with your resume — Yenamala consulting services reviews applications regularly.