Telecaller

Yes Genesis Fintech is looking for a Telecaller to join its team in Asilmetta, Visakhapatnam. Salary is up to ₹15,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Key responsibilities

As a Telecaller, your work will include:

• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails.
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets

Salary and benefits

You will be paid ₹10,000 – ₹15,000 per month.

Eligibility

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Comfortable with Typing speed, Complaint handling, Active listening, CRM tools
• Basic English
• Freshers can apply
• A patient, polite attitude

Position details

• Location: Asilmetta, Visakhapatnam, Andhra Pradesh
• Work mode: Office-based
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 1
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Yes Genesis Fintech.