Account / Relationship Management -...

Yes grand infra wants to bring on an Account / Relationship Management -... for its Chinnavedampatti, Coimbatore team. Freshers can apply. Salary is up to ₹20,000/month.

In the employer’s words

Make Outbound Calls To Promote And Sell Products Or Services. Address Customer Queries, Negotiate Deals, And Meet Sales Targets. Maintain Detailed Call Records And Follow Up With Leads Effectively.

Requirements

• Ideal for freshers starting their career
• Education: 12th Pass
• Skills: Hindi and English, Verbal communication, CRM tools, Typing speed
• Female Only
• Basic English
• Freshers can apply
• Someone calm under pressure and patient

What you get

Compensation: ₹18,000 – ₹20,000 per month.

Day-to-day work

In this role, you will:

• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system

Position details

• Job location: Chinnavedampatti, Coimbatore, Tamil Nadu
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Work from office
• Vacancies: 1
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time

Apply today and take the next step in your career with Yes grand infra.