Customer Support Representative (Cs...

Start your next role as a Customer Support Representative (Cs... with YG Connect Pvt Ltd in Rajajinagar, Bengaluru. The pay goes up to ₹17,000/month. The team is filling 30 vacancies.

Note from the employer

How To Send An Email To Client Regarding The Complaints Raised From Employees Considering The Below-Listed Points 1) Not Getting Proper Support From The Rm To Complete The Process. 2) Due To A Low Cibil Score, Customers Are Unable To Complete The Online Digital Process. Languages : Hindi, Telugu, Tamil, Telugu, Tamil, Hindi

Roles and responsibilities

• You will meet quality, call-handling and satisfaction targets.
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant

Salary and benefits

The salary for this role is ₹14,000 – ₹17,000 per month.

Candidate profile

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Good knowledge of Hindi, Tamil and Telugu
• Basic English
• Freshers can apply
• Languages: Hindi, Telugu, Tamil, Telugu, Tamil, Hindi
• You are customer-first and polite

Job details

• Job location: Rajajinagar, Bengaluru, Karnataka
• Vacancies: 30
• Employment type: Full time
• Interview timings: 10:00 AM - 5:00 PM | Monday to Saturday
• Work mode: On-site
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by YG Connect Pvt Ltd.