Customer Support Representative (Cs...

Looking for a Customer Support Representative (Cs... role in Basaveshwara Nagar, Bengaluru? Yg Connect Private Limited is hiring now. The team is filling 20 vacancies. You can earn up to ₹20,000/month.

Note from the employer

1) Assist Customers With Online Loan Applications, Including Registration, Documentation, And Submission2)Handle Inbound And Outbound Calls, Emails, And Chat Support Related To Loan Products3)Explain Loan Products, Eligibility Criteria, Interest Rates, And Repayment Terms Clearly 4) Verify Customer Information And Ensure Accurate Data Entry In. Languages : Bengali, Gujarati, English, Hindi

What the job involves

• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant

Requirements

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Good knowledge of Bengali, English, Gujarati and Hindi
• Basic English
• Freshers can apply
• Languages: Bengali, Gujarati, English, Hindi
• A customer-first, patient attitude

What you get

The salary for this role is ₹15,000 – ₹20,000 per month.

Job details

• Location: Basaveshwara Nagar, Bengaluru, Karnataka
• Work mode: On-site
• Vacancies: 20
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time

Ready to start? Upload your resume and apply to Yg Connect Private Limited today.