Bpo Executive

A new Bpo Executive role is open at YMF Edutech Pvt Ltd, Viman Nagar, Pune. The team is filling 2 vacancies. Salary is up to ₹25,000/month.

In the employer’s words

Bpo Executive Responsible For Handling Inbound And Outbound Customer Calls, Resolving Queries, Providing Product Or Service Information, And Maintaining Accurate Records In The System. Ensures High Customer Satisfaction, Follows Company Guidelines, Meets Performance Targets, And Coordinates With Team Members For Smooth Service Operations. 1 - 2 Years Experience Compulsory. | Type : Outbound, Inbound | Languages : English, Hindi, Marathi

Key responsibilities

• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA

Requirements

• 1–2 years of relevant experience
• Minimum qualification: Graduate
• Comfortable with English, Hindi, Inbound, Marathi, Outbound
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Inbound
• Languages: English, Hindi, Marathi
• You are patient and customer-first

Salary

You will be paid ₹17,000 – ₹25,000 per month.

Quick facts

• Work location: Viman Nagar, Pune, Maharashtra
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 2
• Work mode: Office-based
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Click Apply to send your profile to YMF Edutech Pvt Ltd. It takes less than a minute.