Senior Operations Executive

Ymi Ghar Soaps Private Limited is looking for a Senior Operations Executive to join its team in Narhe, Pune. You can earn up to ₹40,000/month.

In the employer’s words

Experience In End-To-End B2C Operations For E-Commerce Platforms Like Amazon And Flipkart. The Candidate Will Be Responsible For Managing Inventory, Logistics, And Daily Warehouse Operations To Ensure Smooth And Timely Order Fulfillment. More Than 2 Years Experience Compulsory.

What you will do

Your main tasks will be to:

• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• You will handle inbound and outbound customer calls, chats or emails.
• Follow call scripts and update customers on ticket status

Salary and benefits

Salary: ₹30,000 – ₹40,000 per month, based on skills and experience.

What we are looking for

• 2+ years of experience in a similar role
• Graduate or equivalent
• Skills: Hindi and English, Complaint handling, Active listening, CRM tools
• Basic English
• More Than 2 Years Experience Compulsory.
• Someone customer-first and polite

Job at a glance

• Work location: Narhe, Pune, Maharashtra
• Vacancies: 1
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: On-site
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Ymi Ghar Soaps Private Limited.