Web Consultant

Ynex Digital Solutions pVt Ltd. wants to bring on a Web Consultant for its Bidhan Nagar, Kolkata team. The team is filling 10 vacancies. Freshers can apply. You can earn up to ₹36,000/month.

Employer’s description

We Are Hiring Join Our Growing Team At "Ynex Digital Solutions Pvt. Ltd. " & "Nbs Llc"We Are Looking For: Freshers Experienced Candidates Open Positions: Web Consultant Salary: 20,000 36,000 Fixed Salary Attractive Incentive Plans Shift Timings: * Full-Time: 9:00 Am - 6:00 Pm (Morning Shift) Full-Time: 7:00. Type : Outbound, International | Languages : English

Roles and responsibilities

Your main tasks will be to:

• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant

Eligibility

• Ideal for freshers starting their career
• Minimum qualification: Tenth Pass
• Good knowledge of English, International and Outbound
• No English required
• Freshers can apply
• Type: Outbound, International
• Languages: English

Compensation

The salary for this role is ₹20,000 – ₹36,000 per month.

Position details

• Location: Bidhan Nagar, Kolkata, West Bengal
• Employment type: Full time
• Work mode: On-site
• Shift: 7:30 PM - 4:30 AM | Monday to Friday
• Interview timings: 2:00 PM - 6:00 PM | Monday to Friday
• Vacancies: 10

Ready to start? Upload your resume and apply to Ynex Digital Solutions pVt Ltd. today.