Telecaller

Join Yoga n Fitness Studio as a Telecaller in Haltu, Kolkata. The pay goes up to ₹15,000/month. No experience? You can still apply.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Your responsibilities

• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets

What we are looking for

• Open to freshers
• Education: Tenth Pass
• Good knowledge of CRM tools, Verbal communication, Complaint handling and Typing speed
• No English required
• Freshers can apply
• You are calm under pressure and patient

Compensation

The salary for this role is ₹12,000 – ₹15,000 per month.

Quick facts

• Job location: Haltu, Kolkata, West Bengal
• Work mode: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 1
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time

Ready to start? Upload your resume and apply to Yoga n Fitness Studio today.