Collection Executive Female

Yogini Tradex Pvt Ltd is looking for a Collection Executive Female to join its team in Lake Town, Kolkata. The pay goes up to ₹18,000/month.

Employer’s description

Make Outbound Calls To Clients For Payment Follow-Up And Collection Reminders.Maintain Regular Follow-Ups With Customers To Ensure Timely Payment Recovery.Maintain Accurate Collection Records And Update Payment Details In Excel.Track Outstanding Payments And Prepare Daily/Weekly Collection Reports. 1 - 2 Years Experience Compulsory. | Type : Outbound, Domestic, Mutual Funds | Languages : English, Bengali, Hindi

Key responsibilities

• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• You'll resolve queries and complaints with patience and accuracy.
• Follow call scripts and update customers on ticket status

Salary and benefits

Salary: ₹12,000 – ₹18,000 per month, based on skills and experience.

Requirements

• 1–2 years of relevant experience
• Graduate or equivalent
• Skills: Bengali, Domestic, English, Hindi, Mutual Funds, Outbound
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Domestic, Mutual Funds
• Languages: English, Bengali, Hindi
• A customer-first, patient attitude

Position details

• Work location: Lake Town, Kolkata, West Bengal
• Vacancies: 1
• Timings: 10:00 AM - 7:00 PM | Monday to Saturday
• Employment type: Full time
• Work mode: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Click Apply to send your profile to Yogini Tradex Pvt Ltd. It takes less than a minute.