Field Collection Executive

Yoma Business Solutions Private Limited has an opening for a Field Collection Executive based in Rohtak. The pay goes up to ₹16,000/month. 10 candidates will be hired for this role.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

What you will do

• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status

What we are looking for

• 1–2 years of relevant experience
• Education: 12th Pass
• Good knowledge of Verbal communication, Complaint handling, Active listening and CRM tools
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.

Pay and perks

Salary: ₹14,000 – ₹16,000 per month, based on skills and experience.

Job details

• Location: Rohtak, Haryana
• Openings: 10
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 10:00 AM - 6:00 PM | Monday to Saturday
• Employment type: Full time
• Work type: Office-based

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