International Bpo Executive

Yoma Business Solutions Private Limited has an opening for an International Bpo Executive based in JP Nagar, Bengaluru. 25 candidates will be hired for this role. Salary is up to ₹60,000/month.

In the employer’s words

Job Title: Customer Success Executive (Inside Sales) Location: Bangalore, India Experience Required: 13 Years Languages: Fluent In English And Hindi (Kannada Preferred) Job Type: Full-Time (6 Days Working Includes Saturday Or Sunday) About The Company Epik Is A Pioneering Platform Transforming E-Commerce With Its Unique "Try And Buy". 1 - 2 Years Experience Compulsory. | Type : International, Sales, Outbound | Languages : Kannada, English

Skills and qualifications

• 1 to 2 years of experience in a similar role
• Education: Graduate
• Skills: English, International, Kannada, Outbound, Sales
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: International, Sales, Outbound
• Languages: Kannada, English
• Someone calm under pressure and polite

Roles and responsibilities

As an International Bpo Executive, your work will include:

• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets.
• You'll handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant.
• Escalate complex cases to the right team within the SLA

Pay and perks

The salary for this role is ₹45,000 – ₹60,000 per month.

Position details

• Job location: JP Nagar, Bengaluru, Karnataka
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 25
• Work mode: Office-based
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Yoma Business Solutions Private Limited.