International Bpo Executive

Yoma Business Solutions Private Limited is looking for an International Bpo Executive to join its team in HSR Layout Sector 3, Bengaluru. 4 candidates will be hired for this role. You can earn up to ₹50,000/month.

Note from the employer

Epik- Customer Success Executive -Inside Sales & Outbound Calling:Customer Follow-Ups & Closing Maintain Daily Call Logs, Demo Bookings, And Follow-Ups In Crm/Google Sheets. Track Personal Performance Metrics Like Call Count, Demos Booked, And Conversion Rates. Experience In Inside Sales, Tele Sales, Or High-Volume Calling Roles Preferred. 1 - 2 Years Experience Compulsory. | Languages : English, Hindi

Candidate profile

• 1–2 years of relevant experience
• Graduate or equivalent
• Comfortable with English, Hindi
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: English, Hindi
• Someone customer-first and polite

Key responsibilities

• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• You will resolve queries and complaints with patience and accuracy.

Salary and benefits

You will be paid ₹25,000 – ₹50,000 per month.

Job at a glance

• Work location: HSR Layout Sector 3, Bengaluru, Karnataka
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Office-based
• Job type: Full time
• Openings: 4

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