Livpure Customer Service

Join Yoma Business Solutions Private Limited as a Livpure Customer Service in Gurgaon-Faridabad Road - Gurgaon, Delhi. 5 candidates will be hired for this role. You can earn up to ₹26,000/month.

In the employer’s words

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. 1 - 2 Years Experience Compulsory.

Salary and benefits

The salary for this role is ₹22,000 – ₹26,000 per month.

Skills and qualifications

• 1 to 2 years of experience in a similar role
• Minimum qualification: Graduate
• Good knowledge of Hindi and English, CRM tools, Complaint handling and Verbal communication
• Good English
• 1 - 2 Years Experience Compulsory.
• Someone polite and patient

Your responsibilities

Here is what a typical day looks like:

• Log every interaction and its outcome in the support system
• You will identify upsell opportunities where relevant.
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets

Quick facts

• Location: Gurgaon-Faridabad Road - Gurgaon, Delhi, Delhi
• Employment type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Work from office
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 5

If this job suits you, apply now — shortlisted candidates will be contacted by Yoma Business Solutions Private Limited.