Telecaller

Join Your Projects as a Telecaller in Raidurgam, Hyderabad. No experience? You can still apply. Salary is up to ₹15,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

What the job involves

• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• You will resolve queries and complaints with patience and accuracy.

Compensation

The salary for this role is ₹10,000 – ₹15,000 per month.

Requirements

• Open to freshers
• Minimum qualification: 12th Pass
• Skills: Active listening, Hindi and English, Complaint handling, Typing speed
• Female Only
• Basic English
• Freshers can apply

Job details

• Location: Raidurgam, Hyderabad, Telangana
• Work type: On-site
• Vacancies: 1
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

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