Team Leader

Looking for a Team Leader role in Vidyaranyapura, Bengaluru? Yousta Reliance is hiring now. The pay goes up to ₹20,000/month.

Employer’s description

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. 1 - 2 Years Experience Compulsory.

Day-to-day work

In this role, you will:

• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• You'll meet quality, call-handling and satisfaction targets.

Who can apply

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Comfortable with Verbal communication, CRM tools, Active listening, Typing speed
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• You are calm under pressure and patient

What you get

The salary for this role is ₹20,000 per month.

Job at a glance

• Location: Vidyaranyapura, Bengaluru, Karnataka
• Employment type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 1
• Work mode: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Yousta Reliance.