Techno Commercial Manager

Yugma Consulting Services is looking for a Techno Commercial Manager to join its team in Sector 12 - Faridabad, Delhi. Salary is up to ₹60,000/month.

Note from the employer

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. Need To Be A Techno-Commercial Background. B. Tech/Diploma In Mechanical Preferred. More Than 2 Years Experience Compulsory. | Languages : Hindi, English

Pay and perks

You will be paid ₹50,000 – ₹60,000 per month.

Candidate profile

• At least 2 years of relevant experience
• Minimum qualification: Graduate
• Comfortable with English, Hindi
• Male Only
• Good English
• More Than 2 Years Experience Compulsory.
• Languages: Hindi, English

Roles and responsibilities

In this role, you will:

• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails.

Position details

• Work location: Sector 12 - Faridabad, Delhi, Delhi
• Openings: 1
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office
• Shift: 9:30 AM - 6:30 PM | Monday to Friday
• Job type: Full time

Ready to start? Upload your resume and apply to Yugma Consulting Services today.