Telecaller

Yuva Solar Solutions is looking for a Telecaller to join its team in Sitapur Road, Lucknow. Freshers can apply. Salary is up to ₹12,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Day-to-day work

• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA.
• Log every interaction and its outcome in the support system.
• Resolve queries and complaints with patience and accuracy

Salary

You will be paid ₹10,000 – ₹12,000 per month.

Eligibility

• Freshers are welcome to apply
• Education: Tenth Pass
• Skills: Hindi and English, CRM tools, Typing speed, Active listening
• Basic English
• Freshers can apply
• You are polite and patient

Job at a glance

• Work location: Sitapur Road, Lucknow, Uttar Pradesh
• Employment type: Full time
• Openings: 1
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Office-based

If this job suits you, apply now — shortlisted candidates will be contacted by Yuva Solar Solutions.