Telecalling Team Leader

Start your next role as a Telecalling Team Leader with Yuvansh Capital Finance in Shahdara, Delhi. You can earn up to ₹25,000/month. The team is filling 3 vacancies.

Note from the employer

Proven Work Experience As A Team Leader Or Supervisor In-Depth Knowledge Of Performance Metrics Good Pc Skills, Especially Ms Excel Excellent Communication And Leadership Skills Organizational And Time-Management Skills Decision-Making Skills Degree In Management Or Training In Team Leading Is A Plus Full Knowledge Loan Process ,Loan Sales. More Than 2 Years Experience Compulsory. | Type : Sales, Domestic, Inbound, Outbound

Who can apply

• At least 2 years of relevant experience
• 12th Pass or equivalent
• Skills: Domestic, Inbound, Outbound, Sales
• Basic English
• More Than 2 Years Experience Compulsory.
• Type: Sales, Domestic, Inbound, Outbound

Key responsibilities

Your main tasks will be to:

• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets.
• Resolve queries and complaints with patience and accuracy

Salary and benefits

You will be paid ₹15,000 – ₹25,000 per month.

Quick facts

• Job location: Shahdara, Delhi, Delhi
• Working hours: 10:00 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Work type: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 3

Interested? Apply now on BetterJobs with your resume — Yuvansh Capital Finance reviews applications regularly.