Bpo Voice Process Executive Us Int...

Zaptech Private Limited wants to bring on a Bpo Voice Process Executive Us Int... for its Hadapsar, Pune team. The team is filling 25 vacancies. Salary is up to ₹22,000/month.

Employer’s description

Us Voice Process (Debt Collection). Handle Inbound & Outbound Calls With Us Customers. Resolve Queries, Negotiate Payments, And Update Customer Records. Strong English Communication Required. Work From Office, Us Process, Professional Work Environment. Type : International, Outbound | Languages : English

Roles and responsibilities

• Meet quality, call-handling and satisfaction targets
• You will handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• You will resolve queries and complaints with patience and accuracy.

Compensation

The salary for this role is ₹15,000 – ₹22,000 per month.

Requirements

• Open to freshers
• Graduate or equivalent
• Comfortable with English, International, Outbound
• Basic English
• Freshers can apply
• Type: International, Outbound
• Languages: English
• You are customer-first and polite

Quick facts

• Location: Hadapsar, Pune, Maharashtra
• Work type: On-site
• Timings: 7:00 PM - 4:00 AM MONDAY TO FRIDAY
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 25
• Employment type: Full time

Interested? Apply now on BetterJobs with your resume — Zaptech Private Limited reviews applications regularly.