Zapto Inbound Customer Service Exec...

Zapto wants to bring on a Zapto Inbound Customer Service Exec... for its Subhash Nagar, Delhi team. There are 30 open positions. The pay goes up to ₹14,000/month.

In the employer’s words

Hindi Telecalling Voice Process Executive.

Salary

You will be paid ₹11,000 – ₹14,000 per month.

What the job involves

In this role, you will:

• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system

Requirements

• Open to freshers
• Education: Tenth Pass
• Skills: Active listening, Complaint handling, Verbal communication, Hindi and English
• No English required
• Freshers can apply
• A patient, polite attitude

Job details

• Job location: Subhash Nagar, Delhi, Delhi
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 30
• Work mode: On-site
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Zapto today.