Communication Executive

Zardozi Textile is hiring a Communication Executive in Pune Cantonment, Pune. The pay goes up to ₹40,000/month.

Note from the employer

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. 1 - 2 Years Experience Compulsory. | Type : Outbound | Marketing | Languages : English, Marathi, Hindi

Who can apply

• 1–2 years of relevant experience
• Minimum qualification: Graduate
• Comfortable with English, Hindi, Marathi, Marketing, Outbound
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound
• Marketing
• Languages: English, Marathi, Hindi

Your responsibilities

In this role, you will:

• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system.

Compensation

The salary for this role is ₹25,000 – ₹40,000 per month.

Job details

• Job location: Pune Cantonment, Pune, Maharashtra
• Work type: On-site
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 1
• Job type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

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