Senior Telecalling Officer

Join Zayra as a Senior Telecalling Officer in Ellis Bridge, Ahmedabad. 5 candidates will be hired for this role. Great for first-time job seekers. You can earn up to ₹17,000/month.

In the employer’s words

Attend Calls, Explain Services To Customers Over Phone. Type : Sales | Languages : Gujarati

Salary

You will be paid ₹13,000 – ₹17,000 per month.

Skills and qualifications

• Ideal for freshers starting their career
• Education: Tenth Pass
• Comfortable with Gujarati, Sales
• Basic English
• Freshers can apply
• Type: Sales
• Languages: Gujarati
• You are customer-first and patient

Roles and responsibilities

• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA

Job details

• Work location: Ellis Bridge, Ahmedabad, Gujarat
• Work mode: Work from office
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Vacancies: 5
• Working hours: 10.00 am - 7.00pm | Monday to Saturday
• Employment type: Full time

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