Senior Telecalling Officer

Zayra is looking for a Senior Telecalling Officer to join its team in Ellis Bridge, Ahmedabad. Salary is up to ₹18,500/month. There are 3 open positions.

Note from the employer

Attend Calls, Explain Services To Customers Over Phone, Maintain Records. Type : Sales | Marketing | Languages : Gujarati

Your responsibilities

As a Senior Telecalling Officer, your work will include:

• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• You'll escalate complex cases to the right team within the SLA.
• Resolve queries and complaints with patience and accuracy

Compensation

Salary: ₹12,500 – ₹18,500 per month, based on skills and experience.

What we are looking for

• Ideal for freshers starting their career
• Education: 12th Pass
• Comfortable with Gujarati, Marketing, Sales
• Basic English
• Freshers can apply
• Type: Sales
• Marketing
• Languages: Gujarati
• Someone customer-first and calm under pressure

Job at a glance

• Job location: Ellis Bridge, Ahmedabad, Gujarat
• Vacancies: 3
• Timings: 10:00 am - 7:00pm | Monday to Saturday
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Employment type: Full time
• Work mode: Office-based

Apply today and take the next step in your career with Zayra.