Senior Telesales Officer

Start your next role as a Senior Telesales Officer with Zayra in Ellis Bridge, Ahmedabad. There are 20 open positions. Salary is up to ₹20,000/month. Freshers can apply.

Employer’s description

Attend Calls, Explain Services To Customers Over Phone, Maintain Records & Support Office Work. No Sales Target. Type : Sales | Languages : Hindi, Gujarati

Compensation

You will be paid ₹10,000 – ₹20,000 per month.

Eligibility

• Open to freshers
• Minimum qualification: Tenth Pass
• Skills: Gujarati, Hindi, Sales
• Basic English
• Freshers can apply
• Type: Sales
• Languages: Hindi, Gujarati

Your responsibilities

• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• You will escalate complex cases to the right team within the SLA.
• You'll resolve queries and complaints with patience and accuracy.
• You'll follow call scripts and update customers on ticket status.
• You will handle inbound and outbound customer calls, chats or emails.

Position details

• Job location: Ellis Bridge, Ahmedabad, Gujarat
• Work mode: Office-based
• Working hours: 10 am - 7 pm | Monday to Saturday
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Employment type: Full time
• Vacancies: 20

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