Delivery Supervisor (Team Leader )

Zen Flo Solutions Private Limited wants to bring on a Delivery Supervisor (Team Leader ) for its Chattarpur, Delhi team. Salary is up to ₹30,000/month.

In the employer’s words

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. 1 - 2 Years Experience Compulsory.

What you get

The salary for this role is ₹25,000 – ₹30,000 per month.

Key responsibilities

As a Delivery Supervisor (Team Leader ), your work will include:

• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• You will escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status

Eligibility

• 1–2 years of relevant experience
• Graduate or equivalent
• Skills: Complaint handling, Typing speed, CRM tools, Active listening
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.

Quick facts

• Work location: Chattarpur, Delhi, Delhi
• Employment type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: On-site
• Openings: 1

Apply today and take the next step in your career with Zen Flo Solutions Private Limited.