Bank Collection Manager

Start your next role as a Bank Collection Manager with Zensum Solutions Private Limited in Attingal, Thiruvananthapuram. 10 candidates will be hired for this role. Salary is up to ₹15,000/month. Great for first-time job seekers.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management.

Compensation

The salary for this role is ₹10,000 – ₹15,000 per month.

Day-to-day work

Here is what a typical day looks like:

• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets

Requirements

• Freshers are welcome to apply
• Education: Tenth Pass
• Comfortable with Hindi and English, CRM tools, Typing speed, Active listening
• Male Only
• Basic English
• Freshers can apply
• Someone customer-first and calm under pressure

Job details

• Location: Attingal, Thiruvananthapuram, Kerala
• Job type: Full time
• Work mode: Office-based
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 10
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Click Apply to send your profile to Zensum Solutions Private Limited. It takes less than a minute.