Telecaller

Zentura HR Private Limited wants to bring on a Telecaller for its Harmu Housing Colony, Ranchi team. The pay goes up to ₹20,000/month. No experience? You can still apply. The team is filling 30 vacancies.

Employer’s description

We Are Looking For A Motivated And Customer-Focused Telecaller To Manage Outbound And Inbound Calls, Generate And Qualify Leads, And Provide Excellent Customer Support. The Candidate Will Be Responsible For Understanding Customer Requirements, Explaining Services And Product Features, Following Up With Prospective Clients, And Converting Leads. Type : Sales, Outbound, Inbound, Domestic | Marketing | Languages : English, Hindi

Candidate profile

• Ideal for freshers starting their career
• Education: 12th Pass
• Comfortable with Domestic, English, Hindi, Inbound, Marketing, Outbound, Sales
• Basic English
• Freshers can apply
• Type: Sales, Outbound, Inbound, Domestic
• Marketing
• Languages: English, Hindi
• You are customer-first and patient

Key responsibilities

In this role, you will:

• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy.

Pay and perks

You will be paid ₹15,000 – ₹20,000 per month.

Quick facts

• Job location: Harmu Housing Colony, Ranchi, Jharkhand
• Interview timings: 11:00 AM - 5:00 PM | Monday to Saturday
• Openings: 30
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Office-based
• Employment type: Full time

Ready to start? Upload your resume and apply to Zentura HR Private Limited today.