Telecaller

Join Zero Square Realtors as a Telecaller in Vibhuti Khand, Lucknow. Salary is up to ₹15,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Eligibility

• Freshers are welcome to apply
• Minimum qualification: Tenth Pass
• Comfortable with CRM tools, Active listening, Typing speed, Hindi and English
• Basic English
• Freshers can apply

What you get

You will be paid ₹12,000 – ₹15,000 per month.

Day-to-day work

Here is what a typical day looks like:

• You will follow call scripts and update customers on ticket status.
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• You will identify upsell opportunities where relevant.
• Resolve queries and complaints with patience and accuracy

Quick facts

• Location: Vibhuti Khand, Lucknow, Uttar Pradesh
• Work mode: On-site
• Vacancies: 1
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time

Ready to start? Upload your resume and apply to Zero Square Realtors today.