Senior Customer Service Representat...

Zes Global Bpo (Opc) Private Limited is hiring a Senior Customer Service Representat... in Koramangala, Bengaluru. Salary is up to ₹26,000/month. 20 candidates will be hired for this role.

In the employer’s words

The Role Involves Handling Inbound And Outbound Customer Calls, Conducting Kyc Verification, Verifying Customer Details And Documents, Maintaining Accurate Customer Data And Records, Resolving Basic Queries, Updating Information In The System, And Ensuring All Verification Activities Are Completed Accurately And As Per Company Policies. Languages : English

What we are looking for

• Ideal for freshers starting their career
• Tenth Pass or equivalent
• Good knowledge of English
• Good English
• Freshers can apply
• Languages: English
• A polite, calm under pressure attitude

Salary and benefits

You will be paid ₹20,000 – ₹26,000 per month.

Key responsibilities

Your main tasks will be to:

• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system.
• You'll follow call scripts and update customers on ticket status.
• You'll handle inbound and outbound customer calls, chats or emails.
• Resolve queries and complaints with patience and accuracy

Position details

• Job location: Koramangala, Bengaluru, Karnataka
• Vacancies: 20
• Employment type: Full time
• Interview timings: 1:00 PM - 8:00 PM | Monday to Friday
• Work type: On-site
• Shift: 8:00 PM - 5:00 AM | Monday to Friday

If this job suits you, apply now — shortlisted candidates will be contacted by Zes Global Bpo (Opc) Private Limited.