Collection Team Leader

A new Collection Team Leader role is open at Zest Job Hiring India Pvt Ltd, Vijayanagar, Bengaluru. There are 10 open positions. Great for first-time job seekers. The pay goes up to ₹25,000/month.

Employer’s description

Handle And Monitor Daily Team Operations. Guide And Support Telecallers To Achieve Targets. Conduct Team Briefings And Motivational Sessions. Track Daily Attendance, Productivity, And Performance.Monitor Call Quality And Ensure Process Compliance.Assist Team Members In Resolving Customer Or Process Issues. Prepare Daily Reports And Update Team. Type : Outbound, Sales | Languages : Kannada, Telugu, Tamil, Hindi

What you will do

Here is what a typical day looks like:

• You will source and onboard customers for loans, accounts or insurance products.
• Comply with RBI/IRDAI guidelines and internal audit norms
• Manage collections and track overdue accounts
• Cross-sell relevant financial products to existing customers
• You'll explain product features, charges and terms transparently.
• You will follow up on applications until disbursal or policy issue.

Salary

Salary: ₹18,000 – ₹25,000 per month, based on skills and experience.

What we are looking for

• Open to freshers
• Education: 12th Pass
• Comfortable with Hindi, Kannada, Outbound, Sales, Tamil, Telugu
• Basic English
• Freshers can apply
• Type: Outbound, Sales
• Languages: Kannada, Telugu, Tamil, Hindi
• An ethical, trustworthy attitude

Job details

• Work location: Vijayanagar, Bengaluru, Karnataka
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Work mode: On-site
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 10

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