Customer Service / Telecalling

A new Customer Service / Telecalling role is open at Zest job hiring India Pvt Ltd, Sunkadakatte, Bengaluru. The pay goes up to ₹20,000/month. There are 30 open positions.

Note from the employer

Customer Support Executive Voice Process (Delivery Sector)We Are Looking For A Customer Support Executive (Voice Process) To Handle Inbound And Outbound Calls Related To Delivery Services. The Candidate Will Assist Customers, Delivery Partners, And Vendors By Resolving Delivery-Related Queries Efficiently And Professionally. Type : Outbound, Inbound, Domestic | Languages : Hindi

What we are looking for

• Freshers are welcome to apply
• Education: 12th Pass
• Good knowledge of Domestic, Hindi, Inbound and Outbound
• Basic English
• Freshers can apply
• Type: Outbound, Inbound, Domestic
• Languages: Hindi
• Someone customer-first and calm under pressure

Roles and responsibilities

Your main tasks will be to:

• You will resolve queries and complaints with patience and accuracy.
• Meet quality, call-handling and satisfaction targets
• You'll escalate complex cases to the right team within the SLA.
• You will identify upsell opportunities where relevant.

Compensation

Salary: ₹14,000 – ₹20,000 per month, based on skills and experience.

Job details

• Location: Sunkadakatte, Bengaluru, Karnataka
• Openings: 30
• Work type: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with Zest job hiring India Pvt Ltd.