Junior Customer Support Executive

A new Junior Customer Support Executive role is open at Zest job hiring India Pvt Ltd, Vijayanagar, Bengaluru. The team is filling 5 vacancies. The pay goes up to ₹16,000/month. No experience? You can still apply.

In the employer’s words

Handle Inbound And Outbound Customer Calls Professionally.Respond To Customer Inquiries Through Calls, Emails, And Chats.Resolve Customer Complaints And Provide Appropriate Solutions Within The Given Timeline.Maintain Accurate Records Of Customer Interactions And Follow-Ups.Coordinate With Internal Teams To Ensure Timely Issue Resolution. Type : Outbound, Inbound | Languages : Tamil, Hindi, English

Your responsibilities

• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails

Pay and perks

Compensation: ₹14,000 – ₹16,000 per month.

Eligibility

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Skills: English, Hindi, Inbound, Outbound, Tamil
• Basic English
• Freshers can apply
• Type: Outbound, Inbound
• Languages: Tamil, Hindi, English
• You are customer-first and patient

Quick facts

• Job location: Vijayanagar, Bengaluru, Karnataka
• Vacancies: 5
• Job type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: On-site
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Zest job hiring India Pvt Ltd today.