Outbound Process

Join Zest job hiring India Pvt Ltd as an Outbound Process in Nandini Layout, Bengaluru. Freshers can apply. The pay goes up to ₹20,000/month. The team is filling 30 vacancies.

Employer’s description

Customer Support Executive Voice Process (Delivery Sector)We Are Looking For A Customer Support Executive (Voice Process) To Handle Inbound And Outbound Calls Related To Delivery Services. The Candidate Will Assist Customers, Delivery Partners, And Vendors By Resolving Delivery-Related Queries Efficiently And Professionally. Type : Outbound, Inbound, Domestic | Languages : Hindi

Salary and benefits

Compensation: ₹15,000 – ₹20,000 per month.

What you will do

• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• You will log every interaction and its outcome in the support system.
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets.

Eligibility

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Good knowledge of Domestic, Hindi, Inbound and Outbound
• Basic English
• Freshers can apply
• Type: Outbound, Inbound, Domestic
• Languages: Hindi
• A calm under pressure, polite attitude

Job at a glance

• Job location: Nandini Layout, Bengaluru, Karnataka
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 30

Ready to start? Upload your resume and apply to Zest job hiring India Pvt Ltd today.