Team Leader

Start your next role as a Team Leader with Zest job hiring India Pvt Ltd in Vijayanagar, Bengaluru. The team is filling 5 vacancies. You can earn up to ₹23,000/month.

Note from the employer

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. 1 - 2 Years Experience Compulsory. | Type : Outbound | Languages : Kannada, Tamil, Telugu, Hindi

Your responsibilities

Your main tasks will be to:

• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• You'll follow call scripts and update customers on ticket status.
• Handle inbound and outbound customer calls, chats or emails

Skills and qualifications

• 1–2 years of relevant experience
• Education: Tenth Pass
• Comfortable with Hindi, Kannada, Outbound, Tamil, Telugu
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound
• Languages: Kannada, Tamil, Telugu, Hindi
• A patient, calm under pressure attitude

Pay and perks

The salary for this role is ₹18,000 – ₹23,000 per month.

Job details

• Job location: Vijayanagar, Bengaluru, Karnataka
• Vacancies: 5
• Job type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from office

Ready to start? Upload your resume and apply to Zest job hiring India Pvt Ltd today.