Telecaller Inbound

A new Telecaller Inbound role is open at Zest Job Hiring India Pvt Ltd, Kamaksipalya, Bengaluru. The pay goes up to ₹16,000/month. The team is filling 5 vacancies. Great for first-time job seekers.

In the employer’s words

Handle Inbound And Outbound Customer Calls Professionally.Respond To Customer Inquiries Through Calls, Emails, And Chats.Resolve Customer Complaints And Provide Appropriate Solutions Within The Given Timeline.Maintain Accurate Records Of Customer Interactions And Follow-Ups.Coordinate With Internal Teams To Ensure Timely Issue Resolution. Type : Inbound, Domestic, Outbound | Languages : Kannada, Hindi, English

Roles and responsibilities

As a Telecaller Inbound, your work will include:

• Resolve queries and complaints with patience and accuracy
• You'll meet quality, call-handling and satisfaction targets.
• You will handle inbound and outbound customer calls, chats or emails.
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant

Salary and benefits

The salary for this role is ₹14,000 – ₹16,000 per month.

Candidate profile

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Skills: Domestic, English, Hindi, Inbound, Kannada, Outbound
• Basic English
• Freshers can apply
• Type: Inbound, Domestic, Outbound
• Languages: Kannada, Hindi, English

Job details

• Work location: Kamaksipalya, Bengaluru, Karnataka
• Employment type: Full time
• Work mode: Work from office
• Vacancies: 5
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Zest Job Hiring India Pvt Ltd today.