Telecaller Inbound

Looking for a Telecaller Inbound role in Rajajinagar, Bengaluru? Zest job hiring India Pvt Ltd is hiring now. There are 30 open positions. Freshers can apply. You can earn up to ₹20,000/month.

In the employer’s words

Customer Support Executive Voice Process (Delivery Sector)We Are Looking For A Customer Support Executive (Voice Process) To Handle Inbound And Outbound Calls Related To Delivery Services. The Candidate Will Assist Customers, Delivery Partners, And Vendors By Resolving Delivery-Related Queries Efficiently And Professionally. Type : Inbound, Domestic, Outbound | Languages : Hindi

Eligibility

• Open to freshers
• Education: 12th Pass
• Good knowledge of Domestic, Hindi, Inbound and Outbound
• Basic English
• Freshers can apply
• Type: Inbound, Domestic, Outbound
• Languages: Hindi
• A patient, calm under pressure attitude

Day-to-day work

• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• You will identify upsell opportunities where relevant.
• You'll resolve queries and complaints with patience and accuracy.

Compensation

You will be paid ₹14,000 – ₹20,000 per month.

Position details

• Location: Rajajinagar, Bengaluru, Karnataka
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 30
• Work mode: Work from office

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