Telecaller Outbound

Join Zest job hiring India Pvt Ltd as a Telecaller Outbound in Kamaksipalya, Bengaluru. The pay goes up to ₹20,000/month. There are 30 open positions.

Note from the employer

Customer Support Executive Voice Process (Delivery Sector)We Are Looking For A Customer Support Executive (Voice Process) To Handle Inbound And Outbound Calls Related To Delivery Services. The Candidate Will Assist Customers, Delivery Partners, And Vendors By Resolving Delivery-Related Queries Efficiently And Professionally. Type : Outbound, Domestic, Inbound | Languages : Hindi

Day-to-day work

• Identify upsell opportunities where relevant.
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets.

Requirements

• Open to freshers
• 12th Pass or equivalent
• Comfortable with Domestic, Hindi, Inbound, Outbound
• Basic English
• Freshers can apply
• Type: Outbound, Domestic, Inbound
• Languages: Hindi
• Someone polite and patient

Salary and benefits

You will be paid ₹15,000 – ₹20,000 per month.

Position details

• Job location: Kamaksipalya, Bengaluru, Karnataka
• Vacancies: 30
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Office-based
• Employment type: Full time

Interested? Apply now on BetterJobs with your resume — Zest job hiring India Pvt Ltd reviews applications regularly.