Telecaller Outbound

A new Telecaller Outbound role is open at Zest job hiring India Pvt Ltd, Nandini Layout, Bengaluru. There are 30 open positions. No experience? You can still apply. You can earn up to ₹20,000/month.

Note from the employer

Customer Support Executive Voice Process (Delivery Sector)We Are Looking For A Customer Support Executive (Voice Process) To Handle Inbound And Outbound Calls Related To Delivery Services. The Candidate Will Assist Customers, Delivery Partners, And Vendors By Resolving Delivery-Related Queries Efficiently And Professionally. Type : Outbound, Domestic, Inbound | Languages : Hindi

Salary

The salary for this role is ₹15,000 – ₹20,000 per month.

Skills and qualifications

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Comfortable with Domestic, Hindi, Inbound, Outbound
• Basic English
• Freshers can apply
• Type: Outbound, Domestic, Inbound
• Languages: Hindi
• Someone customer-first and polite

Roles and responsibilities

• You'll log every interaction and its outcome in the support system.
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• You will resolve queries and complaints with patience and accuracy.
• Meet quality, call-handling and satisfaction targets.
• Escalate complex cases to the right team within the SLA

Job details

• Work location: Nandini Layout, Bengaluru, Karnataka
• Work type: Office-based
• Vacancies: 30
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Zest job hiring India Pvt Ltd.