Voice Process Associate

Join Zest job hiring India Pvt Ltd as a Voice Process Associate in Vijayanagar, Bengaluru. There are 7 open positions. The pay goes up to ₹16,000/month.

Note from the employer

Recruitment, Customer Support, Hiring, Lead Generation. Type : Outbound, Sales, Inbound, Domestic | Languages : Tamil, Telugu, Kannada, Hindi

Requirements

• Ideal for freshers starting their career
• Tenth Pass or equivalent
• Comfortable with Domestic, Hindi, Inbound, Kannada, Outbound, Sales, Tamil, Telugu
• Basic English
• Freshers can apply
• Type: Outbound, Sales, Inbound, Domestic
• Languages: Tamil, Telugu, Kannada, Hindi
• Someone polite and calm under pressure

What the job involves

Your main tasks will be to:

• You will identify upsell opportunities where relevant.
• Follow call scripts and update customers on ticket status
• You will meet quality, call-handling and satisfaction targets.
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails

Salary and benefits

You will be paid ₹13,000 – ₹16,000 per month.

Position details

• Job location: Vijayanagar, Bengaluru, Karnataka
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 7

Interested? Apply now on BetterJobs with your resume — Zest job hiring India Pvt Ltd reviews applications regularly.