Voice Process

Zest job hiring India Pvt Ltd has an opening for a Voice Process based in Rajaji Nagar, Bengaluru. Salary is up to ₹20,000/month. The team is filling 30 vacancies.

In the employer’s words

We Are Looking For A Customer Support Executive (Voice Process) To Handle Inbound And Outbound Calls Related To Delivery Services. The Candidate Will Assist Customers, Delivery Partners, And Vendors By Resolving Delivery-Related Queries Efficiently And Professionally. Type : Outbound, Inbound, Domestic | Languages : Hindi

Key responsibilities

• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status

What you get

You will be paid ₹15,000 – ₹20,000 per month.

Eligibility

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Comfortable with Domestic, Hindi, Inbound, Outbound
• Basic English
• Freshers can apply
• Type: Outbound, Inbound, Domestic
• Languages: Hindi
• A customer-first, polite attitude

Quick facts

• Location: Rajaji Nagar, Bengaluru, Karnataka
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: On-site
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Openings: 30

If this job suits you, apply now — shortlisted candidates will be contacted by Zest job hiring India Pvt Ltd.